1. About This Privacy Policy

This Privacy Policy applies when you visit or use our Site and/or use the Services. It also applies where we are in contact with you in other ways whether in your capacity as an individual or as director, shareholder, partner, employee or other representative of a company or other organization.

2. Who We Are

“Soul of Saudi” is a travel blog dedicated to showcasing the best of Saudi Arabia, Including its culture, heritage, attractions, and hidden gems. The blog aims to inspire and inform travelers while promoting the rich diversity and authenticity of the Kingdom’s offerings. The name “Soul of Saudi” reflects our vision to delve deep into the heart and essence of Saudi Arabia, uncovering its cultural treasures, natural beauty, and vibrant spirit. Through immersive storytelling and captivating visuals, we seek to capture the soul of the country and share it with the world. As founders Bilal and Laila, husband and wife, we are passionate about exploring this fantastic location and showcasing its wonders to a global audience.

3. Your Acknowledgment of this Policy

This privacy policy (“Privacy Policy”) details how your Personal Information collected through your use of the Site and/or Services is used and processed by Tourist Saudi Arabia. 

BY ENTERING, CONNECTING TO, ACCESSING OR USING THE SITE OR THE SERVICES, YOU ACKNOWLEDGE THAT YOU ARE OR HAVE HAD THE OPPORTUNITY TO BECOME AWARE OF AND AGREE (IN JURISDICTION WHERE SUCH CONSENT IS REQUIRED) TO THIS PRIVACY POLICY AND TOURIST SAUDI ARABIA’S PRACTICES DESCRIBED THEREIN, INCLUDING THE PROCESSING (INCLUDING COLLECTING, USING, DISCLOSING, RETAINING OR DISPOSING) OF YOUR INFORMATION UNDER THE TERMS OF THIS POLICY.

4. Which information may we collect on our users?

We collect from Users of our Site and/or Services two types of data and information:

4.1. Non-Personal Information

The first type is non-identifiable and anonymous information. Non-personal Information, which is being gathered, consists of technical information and behavioral information that does not pertain to a specific individual (“Non-Personal Information”).

You may access, browse and use the Site without disclosing personal information, although, like most websites and online services, we passively collect certain Non-Personal Information from your devices when you access, use and browse the Site, including: (i) technical information such as the type and version of your device and its operating system, the type of browser, screen resolution, device browser and keyboard language, Wi-Fi connectivity and the type and name of your device and/or browser, etc.; and (ii) behavioral information which may include the User’s click-stream on the Site, the activities of the User on the Site and additional information of a similar nature (collectively, “Technical and Behavioral Information”). We may also use third-party service providers such as Google Analytics, to obtain detailed analytics on the device and the User’s behavior on the Site.

Please note that we or our third party service providers will collect such Technical and Behavioral Information by using certain technologies such as Cookies (as further detailed under our Cookie Policy which can be found below this policy on the same page (“Cookie Policy”)).

4.2. Personal Information

The other type of information we collect is individually identifiable information. To put it simply, this information identifies an individual or is of a private and/or sensitive nature, such as your contact information (“Personal Information”), including:

4.2.1. Personal information which is provided voluntarily when using the Site and the Services

• Opening an Account: when opening an account to use the Service, you will be required to provide us with the following: e-mail address and password. You may provide additional information, including your name, telephone number, etc
• Communications with Tourist Saudi Arabia: Information you provide to us as part of any communications with Tourist Saudi Arabia, by any means, including by including e-mail correspondence, approaching our customer services or during sales calls (such information may include marketing and communication data that includes your preferences in receiving marketing from us and your communication preferences).
• Contact Details: when you enquire about services via the Site (e.g. by using the “Contact Us” form on the Site or by requesting to book a private tour), we will ask you to provide us some or all of the following details: name, e-mail address, phone number, nationality, country of residence and a free text message.
• Bookings: Users who wish to use the Services, are required to provide the information detailed in the various booking form(s) available on the Site, which includes the Users’ full name, email address, location, phone number, citizenship, religion, and a free text message.

4.2.2. Payment in order to pay for your use of the Service, you will be required to use certain online payment processors which will require you to fill out a billing form wherein you will be required to provide to such online payment processors certain Personal Information (such as, a credit card number and other related billing information) (see section 8 below regarding the payment method). We will not store such information on our servers. We only keep transaction information such Online Payment Processors provide us with, and such information is strictly secured. If we learn that you have provided us with your credit card information, we will delete that information as quickly as possible.